Job description

Responsibilities
  • Delivering great experiences, in partnership with your scrum team and the larger design team, supporting digitization of customer journeys focused on the sales and servicing experiences for our customers and team members. This includes:
  • Designing omni-channel experiences
  • Automating manual processes and encouraging digital self-service
  • Replacing legacy banker experiences with new team servicing capabilities
  • Enabling bankers and support team members to see what the customer sees
  • Acting autonomously and independently with the versatility and expertise to provide all common UX deliverables including: Flows, Wireframes, Design Specifications, and Content Decks
  • Partnering closely with product managers, scrum masters, developers, researchers, business analysts, and legal/compliance, from aligning on customer and business goals, to managing expectations about design deliverables to shipping the ultimate experience
  • Estimating and scoping design work; ensuring design deliverables are done sprint(s) ahead of development
  • You will use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you and inspiring others to want to work with you
  • Speaking to the details of the design deliverables and user stories, answering questions and resolving ambiguities
  • Grooming user stories with the scrum team and identifying design-related user stories in the backlog
Product Manager
Banking, Financial Services, Broking
IT Software - Application Programming, Maintenance
Full Time, Permanent
Programming & Design
Education
Any Graduate in Any Specialization
Post Graduation Not Required
Key Skills